We are an international and dynamic North American Software and Telecom company based in Montreal, Canada. We are the makers of eInspector, an innovative inspections and audits solution. We also specialize in VoIP solutions for SME. We are a technology company at heart with focus on customer satisfaction and focused on helping you meet your business objectives in an efficient, cost-effective and professional manner.
Please watch our short video on eInspector and read on to find out more about eInspector. You can contact us at 514-316-8413 x907 or email us at firstname.lastname@example.org to find out more.
Senior Housekeeping Manager
We really enjoy using the app on the tablets. This helps us speed up the audits and we don’t have to worry about printing audits off in the morning. The website has really helped to streamline our processes. Before using the eInspector, we had to go to different spreadsheets and folders to get all of the information that we needed to do audits and performance reviews. We can also get a picture of how the department is doing by seeing the trends from the audits and who we need to focus on based on their scores. We are looking to expand this to the rest of the hotel because of the success we have seen in our department
Executive Housekeeping Manager
I had the opportunity to help test and customize the einspector tool for use in the hospitality industry. The support team at Endeavor Technology was incredible. They listened carefully to our needs and implemented all our improvement suggestions. Einspector allowed us to save a lot of time by doing away with manual checklists and data entry/extraction. It was also very easy to incorporate our existing checklists. By automating the inspection process we were provided with valuable reporting information (including photographs) that we could use as a coaching tool with our colleagues. The hand held portion of the tool allowed us to score inspections, photograph deficiencies, type or record voice notes and even create work orders on the fly, all without having to switch applications. I believe einspector is an incredible tool that can help to improve accountability at all levels of an organization. In my experience, einspector not only proved to be successful improving guest satisfaction results, but also helped to improve our colleague engagement.
GM, Fairmont Hotels and Resorts
As a hotelier, providing guests with a consistent service experience is paramount to success. Improvement results are often realized through focus, discipline and providing measureable data. eInspector allowed us to utilize technology to streamline our inspection process and provide greater transparency and accountability. By utilizing eInspector to its full potential, we were able to create excitement amongst our colleagues and raise our empowerment results. We often say that we improve what we measure, and this powerful tool allowed guest satisfaction results to be impacted very positively.